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Pain Is Inevitable, Suffering Is Optional
I recently listened to Howard Stern’s interview with (Sir) Paul McCartney. One part stood out. Howard asked Paul about multiple instances where John Lennon had been cruel towards McCartney; didn’t he...
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Want a (Better) New Year’s Resolution for 2022?
Some years ago I wrote about a “Better New Year’s Resolution.” It was pretty good, if I do say so myself. For years I tried to improve on it, and never could. I finally stopped trying. Here it is...
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Zoom In, Zoom Out
I’m noticing there are two types of people in this world; those who when on Zoom calls (or Teams, etc.) turn their camera on, and those who prefer to leave the camera off. With one of my clients – a...
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Two Paths to a Trusted Business
Let’s try a thought experiment. Imagine that you’ve been put in charge of an effort to improve the level of trust that people have in your organization (which could be a company, an institution, a...
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Starling Flocks and Organizational Trust
How do you build trust in your team or organization? A lot of the “conventional wisdom” is that it must be a concerted effort, led by the Office of the CEO. I’ve written about this before, suggesting...
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